About Us
At Your Automation, we specialise in creating bespoke automation solutions tailored exclusively for Managed Service Providers (MSPs).
As a spin-off from Your IT Department, a leading UK-based MSP with over 15 years of industry experience, we understand the unique challenges MSPs face—because we’ve lived them ourselves.

How we started
Born from a desire to streamline and enhance MSP operations, Your Automation was built on the belief that smart automation can transform service delivery. Our journey started by automating our own processes at Your IT Department, enabling us to work more efficiently, reduce service desk noise, and improve customer satisfaction. After seeing the incredible results firsthand, we decided to share our solutions with other MSPs.
Our automation services are powered by the Rewst platform and are designed to work seamlessly within your existing systems. We offer tailored workflows that eliminate repetitive tasks, minimise human error, and free up your team to focus on high-value work.
What makes us different?
What sets us apart is our deep MSP expertise. We don’t offer one-size-fits-all automation; we build solutions that fit your business like a glove. From onboarding automations and service desk management to system maintenance and compliance tasks, we create automations that deliver measurable results from day one.
Ready to unlock the full potential of automation? Partner with Your Automation and experience a smarter, more efficient way to manage your MSP operations. Let’s redefine what your service desk can achieve—together.
Why Choose
Lack of skilled resources:
Hiring or retraining for automation expertise is expensive and time-consuming.
Limited time:
Balancing daily operations with long-term innovation feels impossible.
Pressure to
'do more with less':
Service margins are tight, and manual tasks are draining resources.
Service desk challenges:
Too much noise and inefficiency impacting client satisfaction.
Risk of errors:
Manual processes lead to mistakes, especially in change management.
What Our Clients Say About Us
Pricing
LAUNCH
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Workflow Monitoring and Maintenance
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Quarterly Automation Strategy Calls
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1 Day SLA
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Rewst Support Liason
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0 hours Implementation
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0% Discounted Additional Hours
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Complementary Rewst Onboarding
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Setup Rewst Supported Integrations
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Employee Offboarding
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New Employee Onboarding
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Ticket Sentiment Analysis
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2 Additional Automations
ELEVATE
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Workflow Monitoring and Maintenance
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Monthly Automation Strategy Calls
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4 Hour SLA
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Rewst Support Liason
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5 Hours / Month Implementation
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10% Discounted Additional Hours
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Complementary Rewst Onboarding
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Setup Rewst Supported Integrations
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Employee Offboarding
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New Employee Onboarding
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Ticket Sentiment Analysis
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5 Additional Automations
ASCEND
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Workflow Monitoring and Maintenance
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Quarterly Automation Strategy Calls
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4 Hour SLA
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Rewst Support Liason
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15 Hours / Month Implementation
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15% Discounted Additional Hours
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Complementary Rewst Onboarding
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Setup Rewst Supported Integrations
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Employee Offboarding
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New Employee Onboarding
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Ticket Sentiment Analysis
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5 Additional Automations
Join the MSP Automation Revolution!
The MSP industry is rapidly evolving, and staying ahead means embracing smarter, more efficient ways of working. With Your Automation, you’re not just automating tasks—you’re transforming the way you do business.
Take the first step toward a streamlined, profitable, and scalable MSP business today!