We run an MSP. We know where the time goes.
Your Automation is a division of Your IT Department, a UK MSP. We understand the challenges you face because we’ve lived them ourselves.
How we started
We started by automating our own service desk at Your IT Department. It cut service-desk noise, made our team more efficient and improved client satisfaction. The results were good enough that we started offering the same automations to other MSPs.
Everything we build runs on Rewst and connects to the systems you already use, from your PSA and RMM to Microsoft 365. Our workflows remove repetitive tasks, cut human error and free your team for higher-value work.
What makes us different?
Real MSP experience. We’ve run an MSP for over 15 years and worked with over 20 MSPs worldwide on Rewst. We know what slows a service desk down, and which automations make the biggest difference.
Built around you. Every workflow is tailored to your stack and your clients. You also choose how involved we are. With Automation Assist, we guide your team as they build. With Automation Core or Plus, we build, deploy and maintain your automations for you, every month.
Who You'll Work With
Lee Hewson
MANAGING DIRECTOR
Lee leads Your IT Department, a UK MSP with over 15 years’ experience. He saw early that automation would be key to protecting MSP margins, and set up Your Automation to share what worked in his own business.
Gareth Smith
AI & AUTOMATION TEAM LEADER
Gareth leads the team that scopes, builds and supports our Rewst automations. He has also spoken about MSP automation at FLOW in the United States.
What Our Clients Say About Us
Find out what you could automate first.
Book a discovery call. We’ll look at your service desk and your stack, and recommend the right service.