Service Catalogue
Your Automation offers highly customised automation solutions designed specifically for MSPs, leveraging over 15 years of MSP experience. Eliminate manual tasks, improve your service efficiency, and protect margins.
Tailored automations that work seamlessly within your business.
Custom Builds
Compromised User Response
Automates the remediation process for compromised accounts by disabling mailbox rules, resetting passwords, and logging actions in ConnectWise Manage.
Conditional Access for Holiday Exceptions
Creates temporary Conditional Access (CA) policies to allow users to access their accounts from specific countries while on holiday. Policies automatically expire upon their return to ensure ongoing security.
Custom Approval Process with Branding
A fully customisable approval workflow tailored to specific use cases, such as email forwarding or data access requests. Includes client-specific branding for email templates and approval pages to align with your organisation’s identity.
Client Portal
A centralised, client-facing portal that integrates with your automation workflows, allowing clients to easily request services like user onboarding, offboarding, mailbox changes, and more.
User Management
New User Onboarding
Automates the creation of new user accounts in Microsoft 365 and Active Directory, assigns licenses, adds users to groups, and sends welcome emails.
Offboarding
Automates the secure offboarding of users by disabling accounts, removing licenses, reassigning shared resources, and converting mailboxes to shared mailboxes if needed.
Reset Locked Accounts
Unlock accounts and reset passwords for locked-out users, logging all actions in ConnectWise Manage.
Reset Microsoft MFA
Resets multi-factor authentication (MFA) methods for users in Microsoft 365, with automated ticket updates for tracking.
Add or Remove Group Membership
Adds or removes users from Microsoft 365 or on-prem groups, ensuring group memberships are accurate.
Update M365 User Attributes
Updates user attributes such as job title, manager, and department in Microsoft 365.
Amend Mailbox Permissions
Adds, removes, or modifies permissions for any mail-enabled mailbox, such as granting delegate access.
Amend Calendar Permissions on User
Updates calendar permissions for specified users to streamline collaboration and sharing.
Enable/Disable Mailbox Forwarding
Allows administrators to enable or disable mailbox forwarding while automatically logging these actions in ConnectWise Manage for compliance.
Alert When Users’ Mailboxes are Reaching Quota
Sends notifications and creates tickets when a user’s mailbox reaches a specified quota threshold.
Configure Out of Office on Mailbox
Sets up, enables, or disables out-of-office messages for users’ mailboxes with internal and external options.
Change a User’s Password
Automates the process of resetting a user’s password with manual or randomly generated options and built-in logging.
Security and Compliance
Remove Malicious Email and Block Sender
Deletes malicious emails and blocks senders across all affected users in Microsoft 365.
M365 CSP/GDAP Permission Checker
Validates Microsoft 365 CSP and GDAP roles and permissions to ensure compliance with security standards.
Reporting and Documentation
Export PSA Ticket Overview to CSV
Generates a CSV report of tickets created within a specific date range for review and analysis.
Export MS365 Licenses to CSV
Identifies and exports Microsoft 365 license usage details for auditing purposes.
Billing Count Report
Provides a detailed report on devices and users in RMMs, Microsoft 365, and other integrations for billing purposes.
Document Rewst Org Variables
Logs all Rewst organisational variables into IT Glue or Hudu for auditing and tracking.
Document M365 Environment
Documents the Microsoft 365 environment, including active users, licenses, and privileged groups, in IT Glue or Hudu.
Comprehensive Rewst Forms List
Generates an HTML report of all active forms across your Rewst organisations for better visibility.
Prompt to Combine Similar Tickets
Identifies duplicate tickets in ConnectWise Manage and offers options to merge or link them.
Endpoint and Device Management
Add Devices to Autopilot via Form
Adds devices to Microsoft Autopilot via manual entry or a CSV import for streamlined provisioning.
Run PowerShell Script on Selected Devices
Executes PowerShell scripts on selected devices across organisations for efficient remote management.
Ad-Hoc Install/Uninstall Software via Chocolatey
Installs or uninstalls software on devices using Chocolatey, with all actions logged in your PSA.
Automation and Workflow Optimisation
Alert on Onboard/Offboard Execution
Sends notifications whenever onboarding or offboarding automations are executed, improving communication and tracking.
Time Savings Report
Quantifies the time saved through automation workflows and presents the data in a clear report.
Organisational Setup Report
Generates a detailed report of managed organisations, including integrations and org variables, for onboarding and tracking purposes.
Why Choose
Lack of skilled resources:
Hiring or retraining for automation expertise is expensive and time-consuming.
Limited time:
Balancing daily operations with long-term innovation feels impossible.
Pressure to
'do more with less':
Service margins are tight, and manual tasks are draining resources.
Service desk challenges:
Too much noise and inefficiency impacting client satisfaction.
Risk of errors:
Manual processes lead to mistakes, especially in change management.
What Our Clients Say About Us
Pricing
LAUNCH
-
Workflow Monitoring and Maintenance
-
Quarterly Automation Strategy Calls
-
1 Day SLA
-
Rewst Support Liason
-
0 hours Implementation
-
0% Discounted Additional Hours
-
Complementary Rewst Onboarding
-
Setup Rewst Supported Integrations
-
Employee Offboarding
-
New Employee Onboarding
-
Ticket Sentiment Analysis
-
2 Additional Automations
ELEVATE
-
Workflow Monitoring and Maintenance
-
Monthly Automation Strategy Calls
-
4 Hour SLA
-
Rewst Support Liason
-
5 Hours / Month Implementation
-
10% Discounted Additional Hours
-
Complementary Rewst Onboarding
-
Setup Rewst Supported Integrations
-
Employee Offboarding
-
New Employee Onboarding
-
Ticket Sentiment Analysis
-
5 Additional Automations
ASCEND
-
Workflow Monitoring and Maintenance
-
Quarterly Automation Strategy Calls
-
4 Hour SLA
-
Rewst Support Liason
-
15 Hours / Month Implementation
-
15% Discounted Additional Hours
-
Complementary Rewst Onboarding
-
Setup Rewst Supported Integrations
-
Employee Offboarding
-
New Employee Onboarding
-
Ticket Sentiment Analysis
-
5 Additional Automations
Join the MSP Automation Revolution!
The MSP industry is rapidly evolving, and staying ahead means embracing smarter, more efficient ways of working. With Your Automation, you’re not just automating tasks—you’re transforming the way you do business.
Take the first step toward a streamlined, profitable, and scalable MSP business today!